Functional Analyst at University of Illinois Chicago
Hiring Department: University Bursar
Location: Chicago, IL USA
Requisition ID: 1025314
About the University of Illinois Chicago (UIC)
UIC is one of the nation’s leading urban public research universities, holding the designation of a Carnegie RU/VH research institution. As the largest university in Chicago, UIC serves over 34,000 students, making it one of the most diverse student bodies in the country. UIC is a Minority Serving Institution (MSI), Asian American and Native American Pacific Islander Serving Institution (AANAPSI), and a Hispanic Serving Institution (HSI). The university excels in multidisciplinary academic programs and emphasizes transformational research and student success. UIC’s excellence is recognized by U.S. News & World Report rankings and its strong alumni network of over 300,000 individuals. It is also one of the largest employers in Chicago.
Position: Functional Analyst
Job Summary
The Functional Analyst will support the University Bursar's office by overseeing business operations, identifying system/process improvements, and developing enhancements. This full-time, benefits-eligible position offers competitive salaries and flexible work schedules, including hybrid options.
Key Responsibilities
- Daily Operations: Manage billing services, process bills, create data reports, and handle Excel data files.
- Software Issues: Address software errors and outages by coordinating with IT departments or outside vendors.
- Reporting: Provide internal reports to support daily activities, including ad hoc reports and queries.
- Process Improvement: Review and analyze accounts receivable functions to identify improvement areas and recommend enhancements.
- Data Analysis: Use data to identify problem areas and implement corrective measures to ensure performance quality.
- Documentation: Develop and maintain procedures manuals and systems documentation.
- Technology Evaluation: Analyze new technologies/products and existing software to suggest improvements.
- Feature Testing: Participate in testing University Bursar applications during upgrades.
- Vendor Liaison: Communicate business needs to application vendors and document upgrades.
- Committees and Projects: Serve on university committees and project teams as needed.
- Additional Duties: Perform other relevant IT Tech Associate duties.
Minimum Qualifications
- Education: High school diploma or equivalent.
- Experience:
- Combination of education and experience totaling two (2) years (24 months) in IT-related functions.
- College coursework in IT, IT Management, Programming, IT systems, or related disciplines can substitute for experience:
- 30 semester hours = one (1) year
- Associate’s Degree (60 semester hours) = eighteen months (18 months)
- 90 semester hours = two (2) years
- Bachelor’s Degree (120 semester hours) = three (3) years
Preferred Qualifications
- Education: Bachelor’s degree in a relevant field.
- Experience: Previous experience in information systems, business process analysis, or a related IT field.
Benefits
UIC offers a comprehensive benefits package for full-time positions, including:
- Insurance: Health, Dental, Vision, Life, Disability & AD&D insurance.
- Pension Plan: Defined benefit pension plan.
- Paid Leave: Vacation, Holiday, and Sick leave.
- Tuition Waivers: Available for employees and dependents. For a complete list of benefits, visit the UIC Employee Benefits page.
Application Process
To apply, click the "Apply Now" button and fully complete all sections of the online application. Include detailed descriptions of your duties and responsibilities for each position held. Upload a resume, cover letter, certifications, transcripts, and diplomas as applicable. Once submitted, applications cannot be revised. If changes are necessary, withdraw and reapply before the posting close date. Illinois Residency is required within 180 days of employment.
Employer sponsorship for work authorization is not available for this position.
Equal Opportunity Employment
The University of Illinois System is an equal opportunity employer and complies with all applicable state and federal employment mandates. For more information, visit the Required Employment Notices and Posters page.
Accommodations
UIC provides accommodations to applicants and employees as needed. To request an accommodation, please follow the instructions provided in the application process.
For fullest consideration, apply before the posting close date of 6/14/2024. We look forward to your application and the potential to join the UIC community!
